Group Lesson Agreements

Group Lesson Agreements


1. Commitment: Each registering student agrees to enroll for the academic year from September to June (or from their prorated start date). Your annual tuition (paid in monthly installments) includes scheduled weekly classes, the opportunity to participate in at least 2 performance recitals, missed lesson group classes, lesson planning and administrative tasks for students. 

*Please note that the same number of lessons have been scheduled for each day of the week.

  • Music lessons require a commitment from both the parent/caregiver and/or the student.  Please consider the time needed for lessons, practicing and assignments when enrolling.  Open communication with your teacher will allow for them to adjust assignments and expectations.
  • Summer Session: There will be a summer session during the months of July and August.  These lessons will be invoiced separately from the academic school year.

An initial non-refundable registration fee is charged per student once you have registered for the class.  Registration fees vary depending on the materials needed for different group classes.  See class information for the specific amount.

For families re-registering for the new school year, you will receive an invoice for $25.00 to re-register in June.  This fee must be paid to confirm your spot in the group class in the fall.   

**Tiny Twinkles Drop In Classes: Your 5 class pass is good for 5 Tiny Twinkles Drop In Classes within 3 months of the purchase date of the pass.   

2. Payment: Families/students will receive monthly invoices via email through our My Music Staff software program.

  • We accept auto-payment through My Music Staff (Stripe) only.  No cash or cheque payments will be accepted.
  • Monthly payments are due on the 25th of each month in advance of the coming month of lessons.  All payments are non-refundable
  • A monthly invoice will be issued and card charged on the 25th day of each month. (August 2024 to May 2025)
  • If payment is not received before the first lesson of the month, the lesson and any subsequent lessons will be canceled until payment is received in full.  No refunds or individual make ups will be given for these missed lessons. 
  • The person registering the student is responsible for paying the monthly invoice.
  • Any declined payments will be charged an additional $25 fee per occurrence 
  • Tiny Twinkles Class Passes payments are due upon receipt of the invoice.

3. Missed Lessons: Please do not enter the Music Centre if you or the student are ill.  Your lesson day and time is dedicated just for you.  Whether you are able to attend or not, your teacher is present and will be paid for their time.

  • If symptoms are MILD or you are in the recovery phase - we ask that students wear a mask for the duration of their time in the Music Centre.
  • If a student is unable to attend their class, they will be added to the next Missed Lesson Group Class (see below).
  • There will be no refunds for late or absent lessons incurred by the student as that spot is allotted to students for the school year.
  • Please notify your teacher of your absence as soon as possible by emailing the music centre at or your teacher directly.
  • All lessons canceled by the teacher will be made up within the school year during the scheduled flex weeks (see below).

Missed Lesson Group Classes:  Tuition will not be adjusted for lessons missed by the student.  However, students are invited to attend one of our Missed Lesson Group Classes scheduled throughout the year.

  • These classes will allow students to come together and learn in a group setting!  Classes may include performance opportunities, music history, ear training, sight reading, games and more!
  • Your child’s name will be added to our next scheduled Piano or Voice Group Class by their teacher.
  • A reminder email will be sent to all participants a week beforehand. Group Class will be scheduled during the flex weeks which are noted on our 2024-2025 Calendar.  The calendar can be found on our website or in your registration email.
  • The Missed Lesson Group Classes will be the only option available for classes missed by the student.


4. Flex Weeks:  There are 2.5 weeks worked into the annual schedule as flex weeks for our teachers if they are sick or have a personal obligation/emergency.  Students and families are not charged for these weeks.  If a teacher needs to cancel a lesson, they will rebook their students during the flex week.  The flex weeks are only to be used for lessons canceled by the teacher and for Missed Lesson Group Classes. Students missing a lesson due to a personal conflict will be invited to attend one of our Missed Lesson Group Classes scheduled throughout the year.

The 2024-25 Flex Weeks are:

Monday, November 25th to Saturday, November 20th, 2024

Thursday January 2nd to Saturday January 4th 2025

Monday, April 28th to Saturday, May 3rd 2025


5. Inclement Weather: If the decision is made to close the Music Centre due to inclement weather, the class will be rescheduled during a flex week.  

  • In the event that you are unable to make it to your Flex Week lesson, there will be no make-up lessons for closures due to weather.  In this case, students can sign up for an upcoming Missed Lesson Group Class.
  • The decision to close will be made by 1pm; teachers will contact the families and updates will be posted on our Music Centre Facebook page and Instagram.
  • Public school closures do not automatically mean that the Music Centre is closed as the weather could shift by the afternoon/evening. 

6. Discontinuing Lessons:  Your lesson day and time is yours for the full academic school year.

  • If circumstances require you to end lessons early, please email us at
  • 30 days notice is required to discontinue lessons.  This agreement guarantees the salaries and schedules of our school’s valued teachers.  Your account will be balanced accordingly.


7. Substitute Teachers or change of Teachers

  • There may be occasions when a substitute teacher of equivalent experience and training will teach a group class.
  • In the event that a new teacher takes over the teaching of a class, all of the above lesson agreements continue to apply. 

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